Enlightec Ltd.
Class 042 · Services Class 009 · Goods Brighton · Alton · DeSoto · since 1997

Get in touch

Contact Enlightec

Describe the problem in your own words. You will get a straight answer about whether it is something we should take on — including when the answer is no.

Direct

Locations

  • Illinois Brighton, Illinois
  • Illinois Alton, Illinois
  • Missouri DeSoto, Missouri
  • Service area Madison, Macoupin and Jersey counties in Illinois, Jefferson County and the wider St. Louis metropolitan region in Missouri, with remote support nationwide
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Before you write

Four things make the first reply useful: what is failing, when it started, what changed just before it started, and what it is stopping people from doing. Model and serial numbers help. Screenshots and log extracts help more.

Enquiry

This form opens a pre-filled message in your own email client, so nothing you type is stored on this site. If you would rather not use it, write to info@enlightec.com directly.

Where we are

Three locations, both sides of the river

Site visits across the corridor; remote support anywhere.

MISSOURI ILLINOIS MISSISSIPPI 13 mi ≈60 mi St. Louis Brighton Alton DeSoto MADISON CO., ILLINOIS ILLINOIS · SINCE 1997 JEFFERSON CO., MISSOURI 10 mi
Three bases covering the Illinois riverfront corridor and Jefferson County, Missouri — roughly sixty miles end to end, all of it inside a day’s drive. Schematic; positions are to scale, coastline and roads are not drawn.

Availability

When we are reachable

Cover outside these hours is arranged in a support agreement rather than assumed.

Contact hours
Channel Standard cover Outside those hours
Telephone Mon–Fri, business hours Voicemail, checked and returned
Email Mon–Fri, business hours Answered next working day
Contracted support As agreed Per your severity targets and escalation path